Vinted Members Share Anger Regarding Size Changes
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The popular resale platform has revised its size classifications for female and kids' apparel but did not contact all shoppers about the modification.
Digital Channels Reaction
Countless users and merchants have taken to social media claiming that product pages now present an altered size classification than originally posted because of the remapping.
Vinted explained the new system was more in line with similar services.
The platform has recommended to review their products and adjust the sizing manually if necessary, resulting in member annoyance.
Measurement Approach Updates
Previously, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was formerly size 12 but currently displays as UK 16-18.
User Accounts
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, explained products she uploaded with size 14 tags were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Manual Updates
Charlotte Lunn, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she explained.
Platform Context
The app has more than 100 million users, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.
